We can generally get you up and running in 5-10 business days, depending on your selected service and whether you’re transferring an existing line.
Unlimited internet refers to the amount of data you can download each month. Most of our plans, like Fixed LTE and Fiber, have no data caps, meaning no overage fees.
This depends on your household size and usage. A small household might prefer our LTE Home plan, while larger families or businesses may benefit from Fiber or 5G. Call us at 0871 800 900 for personalized advice.
Yes! We’ll contact you to confirm the details of your order, including the time and date of your installation or transfer.
If you’re experiencing slow speeds, buffering, or Wi-Fi issues, our Customer Experience Team is available 24/7. Call 0871 800 900 or WhatsApp 065 555 6855.
After ordering, we’ll provide setup instructions for your VoIP-enabled phone or app (e.g., Zoiper). Ensure your internet speed is stable (4 Mbps+ recommended).
Yes, you can port your existing landline number to Dalkom Voice. Provide your number during the order process, and we’ll handle the transfer.
Check your internet connection first (aim for 4 Mbps+). If issues persist, contact our support team at 0871 800 900 for troubleshooting.
Our headquarters is at 68 Durban Road, Bellville, South Africa. We serve customers nationwide.
We provide DSL, Fiber, LTE, 5G internet, VoIP services, company registration, and website solutions (domain, hosting, email, design).
Reach us 24/7 at 0871 800 900, WhatsApp 065 555 6855, or email info@dalkom.co.za.
It’s a bundled service for businesses, combining LTE Business internet and VoIP for seamless connectivity and communication.
Contact our sales team at 0871 800 900 or order online via our LTE Business page.
Yes, we can tailor the package to your business needs. Discuss options with our team during your consultation.
Your first payment is collected upon signup, covering installation (if applicable), the first month, and any equipment fees.
Log into your ClientZone account, navigate to the billing section, and set up a debit order or card payment.
We’ll notify you via email or SMS. Late payments may incur a fee, and prolonged non-payment could lead to service suspension. Contact us at info@dalkom.co.za if you need assistance.
No, you can use your own compatible router or VoIP phone, but we provide free-to-use routers with most internet plans and can supply VoIP hardware if needed.
Plug it in, connect to the network, and follow the setup guide provided with your order. For assistance, call 0871 800 900.
Contact us at 0871 800 900. If it’s our equipment and under warranty, we’ll replace it free of charge.